Privacy Policy

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1. Introduction

This privacy policy sets out how Head & Paws Ltd collects, uses, and shares your personal data when you visit our website https://headandpaws.co.uk. 

The Company is a limited company incorporated in Scotland with registered number SC774603. Our registered office is at Clyde Offices, 2nd Floor, 48 West George Street, Glasgow G2 1BP, United Kingdom.

2. What personal data do we collect?

We collect the following personal data from you when you visit our Website:

• Contact information, such as your name, email address, and phone number;
• Payment information, such as your credit card number and billing address;
• Survey information, such as your answers to questions about your shopping habits and preferences;
• Technical information, such as your IP address, browser type, and operating system;
• Usage information, such as the pages you visit on our Website and the links you click on.

3. How do we use your personal data?

We use your personal data for the following purposes:

• To provide you with the products and services you have requested;
• To process your payments;
• To send you marketing communications about our products and services, if you have opted in to receive them;
• To improve our Website and our products and services;
• To prevent fraud and other illegal activities;
• To comply with our legal obligations.

4. Who do we share your personal data with?

We may share your personal data with the following third parties:

• Our payment processors;
• Our marketing partners;
• Our hosting provider;
• Our analytics providers;
• Any other third parties to whom we are legally required to share your data.

5. How long do we keep your personal data?

We will keep your personal data for as long as is necessary for the purposes for which it was collected, or as required by law.

6. Your rights

You have the following rights in relation to your personal data:

• The right to access your personal data;
• The right to correct your personal data;
• The right to delete your personal data;
• The right to restrict the processing of your personal data;
• The right to object to the processing of your personal data;
• The right to data portability;
• The right to withdraw your consent to the processing of your personal data.

You can exercise your rights by emailing Luke Allan at admin@headandpaws.co.uk. 

7. How to complain

If you have any concerns about the way we handle your personal data, you can complain to the Information Commissioner's Office (ICO).

8. Changes to this privacy policy

We may change this privacy policy from time to time. Any changes will be posted on our Website.

9. GDPR compliance

We are committed to complying with the General Data Protection Regulation (GDPR). This means that we will only collect and use your personal data in ways that are lawful and fair. We will also keep your personal data secure and will only share it with third parties who have agreed to keep it secure. If you have any questions about how we comply with the GDPR, please contact us at admin@headandpaws.co.uk

10. Contact us

If you have any questions about this privacy policy, please email Luke Allan at admin@headandpaws.co.uk.